Role
Technical writer
Axiom
Onboarding documentation for browser automation software.
Period
2020 (6 months)
Location
London, UK (remote)
Skills
Content strategy, browser automation
Company website
Sample work
The company
Axiom is a Y-Combinator-backed startup that offers a no-code browser automation tool targeted at small business owners and solopreneurs. The product enables users to automate repetitive tasks in their web browser, such as filling out forms, clicking buttons, and extracting data from websites.
My work
In 2020 I worked with the founders to create onboarding documentation for new users of the product.
Here are some of the projects I worked on at Axiom:
Technical onboarding tutorials
Though the product doesn’t require the user to write code, their success with it hinges on their understanding of some core programming concepts. I proposed a tutorial series covering three projects of increasing complexity to introduce the user to the UI and get them thinking about how they could incorporate browser automation into their business workflow. Along the way I would explain the necessary programming concepts in terms that a nontechnical user could understand.
These tutorials became the first articles published to the Axiom Academy resource hub: